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The Eroski Group launches its loans and financial services activity on the Internet
The EROSKI LOANS online website will provide information on product features and conditions and the calculation of quotas, in a very quick and easy way, at any time and from anywhere the client has access to the Internet. The current telephone service will serve as a backup for any need for information that may arise, both in terms of navigation and the product.
To make the selection of the type of loan easier, the Eroski/loans website is divided into four groups: Car Loans, Mini Loans and Maxi Loans –all of them as personal loans- and Mortgage Loans, which will shortly be offered as an online service.
The Eroski Group has set up a commercial collaboration agreement with Santander Consumer Finance, with Eroski acting as the agent for marketing all sorts of financial products. All loan applications are subject to study, approval and completion of the formalities of Santander Consumer EFC, SA and this Group’s credit institutions.
The Eroski Group started selling loans in 2001, in an attempt to deal with the changes seen in consumers’ needs and interests. From the start, the sale of financial services has been carried out through constant direct marketing campaigns, aimed at Eroski Red cardholders and through the multi-service stores located in seven EROSKI hypermarkets: San Sebastián and Usúrbil in the province of Guipúzcoa; Leioa, Abadiño and Barakaldo in the province of Bizkaia; as well as the hypermarkets in Vitoria and Pamplona.
The excellent way in which these services were received has led Eroski to offer them via the Internet, following the commercial policy common to its chain of stores, that is to say, as highly competitive products with a guarantee of quality and service.
The EROSKI GROUP has a professional team of 31,000 people, of which 13,000 are owner-workers, and it operates stores all over Spain. At present, its chain of stores consists of 85 EROSKI hypermarkets, more than 650 EROSKI/center and EROSKI/city supermarkets, 46 petrol stations, 250 EROSKI/viajes travel agency branches, 40 Forum Sport stores, 200 If perfume stores, 2 Abac leisure and culture stores, and 16 goods depots. In France, the EROSKI GROUP has 4 hypermarkets, 18 supermarkets and 17 petrol stations.
http://www.eroski.es