But this project is being carried out in a product-market context, with customers, suppliers, partners, etc. in the same environment as its competitors are operating. Although the fact that we are a co-operative offers clear advantages in applying the most advanced management concepts, they have to be put into practice to become an Excellent Company.
The results obtained are the most important point for assessing how effective the application of the CMM has been. There are no excellent companies with poor results. It is therefore essential to have the right dashboard and select the best indicators to check that we are getting good Socio-business Results.
The following pages set out each of these dimensions of the CMM, which make sense in themselves but are also highly interrelated.